At AgroSprouts, we strive to provide you with the freshest and highest-quality spices. Your satisfaction is very important to us. Please read our cancellation and refund policy carefully before placing an order.
Order Cancellation
- Orders can be cancelled within 12 hours of purchase by contacting our customer support.
- Once the order has been processed, packed, or shipped, we will not be able to cancel it.
- In case of successful cancellation within the allowed time, the full amount will be refunded to your original payment method.
Refunds & Returns
Since our products are perishable food items, we only accept returns or refunds in the following cases:
- You received the wrong product.
- The product was damaged or tampered with upon delivery.
- The product is expired at the time of delivery.
In such cases:
- You must notify us within 48 hours of delivery with proof (photo/video).
- Once verified, we will either send a replacement or initiate a refund to your original payment method.
Non-Refundable Cases
- If the package is opened and partially used.
- If the product was delivered in good condition but you changed your mind.
- Orders cancelled after dispatch.
Processing Time for Refunds
- Once approved, refunds will be processed within 5–7 business days.
- Refund timelines may vary depending on your bank or payment gateway.
Contact Us
For cancellations, refunds, or support, don’t hesitate to get in touch with us:
📧 Email: info@agrosprouts.in
📞 Phone: +91 9981919319 | +91 8400500007